Wise Catering Select Icom Digital Radios for Hospitality

Wise Catering Select Icom Digital Radios for Hospitality

Wise Catering provides hospitality services to some of the most prominent sporting and music events in the country. The working environment they operate in is very fast paced and pressurised. To ensure excellent customer service, good communications is essential, and that’s why the company use Icom digital two-way radios.

Wise Catering provides hospitality services to some of the most prominent sporting and music events in the country. The working environment they operate in is very fast paced and pressurised. To ensure excellent customer service, good communications is essential, and that’s why the company use Icom digital two-way radios.

Wise Catering is a corporate hospitality/outside catering company. They also have an Events Bar Management company that provides a mobile bar service at festivals and events. Both companies have been going for 30 years, and some of their clients include Twickenham Hospitality, Southampton Boatshow, Newbury Races, Ageas Bowl Cricket Ground, Goodwood Festival of Speed, Music Festivals and concerts to name a few.’

Chris Treacher, Managing Director of Wise Catering and Events Bar Management, said, ‘Our business is very seasonal. Between May and September is our busiest time. Although we have a core team, some of our events may require up to 300 people.’

‘When dealing with that many staff and the considerable amount of customers, two-way radios are essential. Pressure to get food and drink orders right first time and quality and excellent customer service are so important. In our industry you don’t get a second chance, there is no rehearsal.’

The company use Icom IC-F2000D digital two way UHF digital handportables to assist in the running of their events, making sure that their operations run smoothly.

‘At a lot of the events we attend, mobile phones don't work so well as they tend to lose signal. Radio presents a great alternative providing a quick and easy way for our team to talk to each other.’

Asked about their performance, Chris said, ‘The Icom digital radios are the best we have ever had. They provide good, clear reception. Even at big music festivals, they work well.’

To contact Wise Catering email enquiries@wisecatering.co.uk or telephone 02380 439280. Alternatively, visit their website Wise Catering.
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